+91 86675 17359 | 89 3911 3079 customer@uzhavarOilmill.com
Terms and Conditions


Terms and conditions of use

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the http://www.uzhavarnaturaloilmill.in/ website.

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Purchases

If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your email-id, Phone number, Card details, Address and etc.

Subscriptions

Some parts of the Service are billed on a subscription basis (“Subscription(s)”). You will be billed in advance on a recurring any of the product that is ordered through the website http://www.uzhavarnaturaloilmill.in

Contact Us                      

If you have any questions about these Terms, please contact us.

Return Policy

All food items are non-returnable due to hygiene and consumable nature of the product.
However, in the unlikely event of damaged, defective or different item delivered to you, we will provide a full refund or free replacement as applicable.We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement.

All non edible items are eligible for free replacement, within 10 days of delivery, in an unlikely event of damaged, defective or different item delivered to you. Please keep the item in its original condition for a successful return pick-up. Gramiyum absorbs the courier cost to return the product only if its damaged, defective or different item delivered. We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement.

Cancellation Policy

For Cancellations of orders, please call us @ 86675 17359 or email us to customer@uzhavaroilmill.com with order number and your contact number.

Order will be cancelled, and full refund will be issued back to your original payment method, if we receive the request within one business day.

Refund Policy

We will try our best to send pack and send the products as intact as possible. In case, if the product gets damaged or lost during transit, we will do full refund for the order.

If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account.

Shipping Charges

  • For the south Indian States (Tamil Nadu, Pondicherry, Andhra Pradesh, Telangana, Karnataka and Kerala)
    • Free shipping for all orders above Rs. 1000
    • Rs. 50 Shipping for orders less than Rs.1000
  • Shipping Charges for all other states
    • Free shipping for all orders above Rs. 1000
    • Rs. 100 Shipping applied as shipping charge for orders less than Rs.1000

  We delivery  to all major cities in India.

  If your location is not serviced by our courier, we will contact you to cancel the order and full amount will be refunded to your account.

  We can do international shipment for all products except liquid. For details please contact us @ 86675 17359


Delivery Duration

  • Tamilnadu : Delivered within 4 Working Days
  • Kerala , Karanataka , Telangana & AP : 4 – 7 Working Days
  • Other Locations : 7 – 14 Working Days

Shipping Mode

  • Standard surface shipping by Road.

Shipping Policy

  • All products are either delivered by Gramiyum staff or by reputed courier companies.

Privacy Policy

The terms “We” / “Us” / “Our”/” Company” individually and collectively refer to Gramiyum NatureFresh and the terms “You” /”Your” / “Yourself” refer to the users.

This Privacy Policy is an electronic record in the form of an electronic contract formed under the information Technology Act, 2000 and the rules made thereunder and the amended provisions pertaining to electronic documents / records in various statutes as amended by the information Technology Act, 2000. This Privacy Policy does not require any physical, electronic or digital signature.

This Privacy Policy is a legally binding document between you and Gramiyum NatureFresh (both terms defined below). The terms of this Privacy Policy will be effective upon your acceptance of the same (directly or indirectly in electronic form, by clicking on the I accept tab or by use of the website or by other means) and will govern the relationship between you and Gramiyum NatureFresh for your use of the website “www.gramiyum.in” (defined below).

This document is published and shall be construed in accordance with the provisions of the Information Technology (reasonable security practices and procedures and sensitive personal data of information) rules, 2011 under Information Technology Act, 2000; that require publishing of the Privacy Policy for collection, use, storage and transfer of sensitive personal data or information.

Please read this Privacy Policy carefully by using the Website, you indicate that you understand, agree and consent to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use this Website.

By providing us your Information or by making use of the facilities provided by the Website, You hereby consent to the collection, storage, processing and transfer of any or all of Your Personal Information and Non-Personal Information by us as specified under this Privacy Policy. You further agree that such collection, use, storage and transfer of Your Information shall not cause any loss or wrongful gain to you or any other person.

USER INFORMATION 

To avail certain services on our Websites, users are required to provide certain information for the registration process namely: – a) your name, b) email address, c) sex, d) age, e) PIN code, f) credit card or debit card details g) medical records and history h) sexual orientation, i) biometric information, j) password etc., and / or your occupation, interests, and the like. The Information as supplied by the users enables us to improve our sites and provide you the most user-friendly experience.

All required information is service dependent and we may use the above said user information to, maintain, protect, and improve its services (including advertising services) and for developing new services

Such information will not be considered as sensitive if it is freely available and accessible in the public domain or is furnished under the Right to Information Act, 2005 or any other law for the time being in force.

COOKIES
To improve the responsiveness of the sites for our users, we may use “cookies”, or similar electronic tools to collect information to assign each visitor a unique, random number as a User Identification (User ID) to understand the user’s individual interests using the Identified Computer. Unless you voluntarily identify yourself (through registration, for example), we will have no way of knowing who you are, even if we assign a cookie to your computer. The only personal information a cookie can contain is information you supply . A cookie cannot read data off your hard drive. Our advertisers may also assign their own cookies to your browser (if you click on their ads), a process that we do not control.

Our web servers automatically collect limited information about your computer’s connection to the Internet, including your IP address, when you visit our site. (Your IP address is a number that lets computers attached to the Internet know where to send you data — such as the web pages you view.) Your IP address does not identify you personally. We use this information to deliver our web pages to you upon request, to tailor our site to the interests of our users, to measure traffic within our site and let advertisers know the geographic locations from where our visitors come.

LINKS TO THE OTHER SITES
Our policy discloses the privacy practices for our own web site only. Our site provides links to other websites also that are beyond our control. We shall in no way be responsible in way for your use of such sites.5.

INFORMATION SHARING
We shares the sensitive personal information to any third party without obtaining the prior consent of the user in the following limited circumstances:

(a) When it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offences. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing these Terms; for complying with the applicable laws and regulations.

(b) We proposes to share such information within its group companies and officers and employees of such group companies for the purpose of processing personal information on its behalf. We also ensure that these recipients of such information agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.

INFORMATION SECURITY
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.

All information gathered on our Website is securely stored within our controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. And, of course, any information you include in a posting to the discussion areas is available to anyone with Internet access.

However the internet is an ever evolving medium. We may change our Privacy Policy from time to time to incorporate necessary future changes. Of course, our use of any information we gather will always be consistent with the policy under which the information was collected, regardless of what the new policy may be.